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French Training Coordination Specialist
Organize and report on mandatory training activities, manage the training budget and vendor relations, and meets with clients to ensure successful execution of tasks.
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Training Manager, Workforce Management
As a Workforce Management Training Manager, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence. By collaborating with senior stakeholders, you influence decision-making and ensure...
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Program Manager
You will oversee PMO processes, support AI adoption programs, and report on AI initiatives, using your program management expertise.
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Customer Experience & Learning Services Team Lead (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?Then join our team in Leipzig.
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Procurement, Procurement Analyst
The Procurement Analyst II is responsible for directing and coordinating activities related to the procurement area. It is also responsible for contacting and interviewing locals for the supply of equipment or services suppliers, and monitor purchasing procedures, taking into account different...
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Customer Experience Analyst
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain...
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Operations Team Leader (Logistics Account)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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SaaS Developer Junior - El Salvador and Guatemala
As a SaaS Developer - Junior at TELUS Digital, you will be responsible for writing code, assisting in the development of cloud-based software applications within a SaaS platform(ServiceNow desired), performing testing, debugging under guidance from senior developers and actively learning new...
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