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Customer Experience Analyst ( Pavia , Iloilo )
Position Overview: The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer... -
Finance, Procurement Analyst IV - Guatemala
The Procurement Analyst IV directs and coordinates purchasing activities, engages with suppliers, and monitors purchasing procedures, considering quotes, delivery times, quality, and billing processes. Additionally, they develop and implement procurement strategies for specific categories,... -
Jr Learning Experience Designer
Design engaging digital learning experiences, manage timelines, collaborate with subject matter experts, and apply advanced instructional strategies to create effective e-learning content aligned with business goals. -
Team Manager (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager (m/f/d) for our offices in Riga, Latvia -
Strategy Enablement Manager
Drive strategic execution within TELUS Global Operations, translating complex strategies into actionable plans and providing critical support to leadership in a fast-paced environment. -
Business Process Excellence, Manager COPC (Customer Operations Performance Center) - El Salvador & Guatemala
As a Manager for COPC you provide leadership and direction to a team who drive and oversee the COPC certification process as a client requirement. The Manager will be responsible for coordinating regional efforts, leveraging best practices between regions and accounts and addressing risks and... -
Global Security, Systems Security Specialist IV (Business Information Security) - TICA
The Business Information Security role is an experienced security professional supporting the complex framework of client security controls. The candidate should be self-motivated, capable of working independently, and able to make informed decisions without constant supervision. They must...
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