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Training Manager, Workforce Management
As a Workforce Management Training Manager, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence. By collaborating with senior stakeholders, you influence decision-making and ensure...
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Program Manager
You will oversee PMO processes, support AI adoption programs, and report on AI initiatives, using your program management expertise.
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Customer Experience & Learning Services Team Lead (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?Then join our team in Leipzig.
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Procurement, Procurement Analyst
The Procurement Analyst II is responsible for directing and coordinating activities related to the procurement area. It is also responsible for contacting and interviewing locals for the supply of equipment or services suppliers, and monitor purchasing procedures, taking into account different...
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Customer Experience Analyst
Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings...
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Operations Team Leader (Logistics Account)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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SaaS Developer Junior - El Salvador and Guatemala
As a SaaS Developer - Junior at TELUS Digital, you will be responsible for writing code, assisting in the development of cloud-based software applications within a SaaS platform(ServiceNow desired), performing testing, debugging under guidance from senior developers and actively learning new...
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Customer Experience, Customer Experience Team Leader
The Team Leader supports Customer Experience Analysts for TELUS programs and ensures tasks/responsibilities are carried out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible...
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Learning Experience Designer (Instructional Designer & Developer)
Lead the design and development of engaging digital learning experiences, collaborating with subject matter experts to deliver effective product and service education. The role includes managing timelines, creating advanced e-learning modules, integrating new technologies, applying instructional...
Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!
