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Global Learning Excellence and Customer Experience Manager
The Learning Services (LS) and Customer Experience (CE) Manager is co-responsible with operations for the professional development and performance of our Team Members. The role involves implementing career plans for team members to maximize development, client satisfaction, and operational output.
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Strategy Enablement Manager - Senior
As a Sr. Strategy Manager within TELUS Global Operations, you will drive strategic planning, performance reviews, and executive-level initiatives. This role partners closely with leadership to shape and execute business strategy, support critical projects, and translate insights into clear,...
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Workforce Management, Real Time Analyst - Pradera GT
As a Real Time Analyst you use your expertise to monitor and analyze real time/ intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met.
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Employment and Payment Specialist (LR) - El Salvador
As an Employment & Payments Specialist, you support multiple processes within the employment lifecycle, ensuring a positive employee experience as well as legal labor compliance.
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Freelance Talent Acquisition Ambassador - Remote
Are you passionate about connecting great talent with exciting opportunities? Join our network as a Freelance Talent Acquisition Ambassador! We're seeking a driven professional across Europe to help us source exceptional multilingual talent for our growing operations.
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Customer Experience Consultant
Support customers by providing top-tier education, troubleshooting, and service.
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Business Analyst
We are seeking a Business Analyst to support process simplification initiatives within FFH, Smart Home, and Mobility Technical Support. In this role, you will analyze key performance indicators, identify process inefficiencies, and collaborate with operations and enablement teams to...
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Customer Experience Analyst ( Pavia , Iloilo )
Position Overview: The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer...
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Call Center Learning Services Specialist
As a Learning Services Specialist you will oversee and administer various training programs to ensure high levels of performance in our growing call center, possess the ability to effectively communicate with others, work with other trainers to develop effective classroom training skills and...
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