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Business Process Excellence Lead- Intermediate - Guatemala
As a Business Process Excellence Lead- Intermediate you drive and oversee the transformation of existing business processes to enhance efficiency, productivity and performance. You may lead specific improvement projects employing methodologies such as Lean Six Sigma or Kaizen to drive... -
WFM, Senior Business Partner - Guatemala & El Salvador
As a WFM Senior Business Partner you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the workforce management function supporting a large sized account or a group of medium accounts and other business units or clients. -
WFM, Real Time Analyst
As a Real Time Analyst you use your expertise to monitor and analyze real time/ intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met. -
Business Intelligence Specialist
Key responsibilities:Understand business processes and requirements to identify opportunities for improvement or optimization through the use of data analyticsCollect, analyze and interpret large datasets to develop actionable business insights and recommendations Maintain business... -
Learning Services and Quality Manager
This role combines the experience of a Training lead with the experience of a Quality Assurance Lead. -
Global Operations, Business Analyst - Central America
We are seeking a skilled and experienced Business Analyst II to join our team, focusing on enhancing the Agent Experience through the optimization of tools used in their day-to-day operations. The ideal candidate will be responsible for in-depth analysis and definition of agent needs, as well as... -
Recruiter (m/w/d) in Leipzig
Du denkst bei Vorstellungsgesprächen und Einstellungstests nicht an Schweißperlen auf der Stirn, sondern an die Möglichkeit, anderen Menschen eine neue Perspektive zu bieten? Dann haben wir den idealen Job für dich. -
WFM Team Manager (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Workforce Management Team Manager (m/f/d) for our offices in Riga, Latvia -
Senior Manager Workforce Management (m/f/d)
As a Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence.
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