Philippines
Positions
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Recruitment Privacy Notice Consent Form - Support & Leadeship Applicants
This link is provided to obtain the applicant’s consent for the processing of their personal data, in accordance with the Data Privacy Act, before submitting their application. -
Global IT Server Engineer | Hybrid Set-up
Main Responsibilities:Act as the escalation point of contact for other technology stack teams seeking technical support in relation to Server Infrastructure.Ticket management and resolution - P2-P1 Incident tickets (Priority). Might be engaged in P3 Incidents serving as supporting guide to less... -
Operations Team Leader (Logistics Account)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and... -
Customer Experience Analyst
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain... -
Operations Team Leader | Financial Account
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance... -
Customer Experience Team Leader (Financial Account)
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and...