Manages and oversees the activities of a team of Customer Support Specialists, ensuring that each individual performs at par with the standards set by the company and the client.  Monitors the performance of each team member against specified account / program metrics, and provides the...

Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support...

Job DescriptionPosition SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.  Monitors the performance of each team member against specified account / program metrics, and provides...

You want to take on more responsibility and start your career at TELUS Digital? We are currently looking for a Sheduler Analyst (m/f/d) / Du willst mehr Verantwortung übernehmen und deine Karriere bei TELUS Digital starten? Wir suchen derzeit Unterstützung als: Scheduler Analyst (m/w/d)

Key responsibilities Collaborate with stakeholders to gather requirements for new features or improvement to SaaS platform configuration Document requirements and communicate them effectively to the developer teams Research and build configuration proposals in the assigned SaaS...

Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!

This role combines the experience of a Training lead with the experience of a Quality Assurance Lead.

Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? We are currently looking for a WFM Scheduler Analyst to work on a Late/Night Shift, for an office located in a very prominent location in Barcelona.