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Training Manager
We are seeking a seasoned and strategic Training and Quality Manager to lead and oversee the Training and Quality Assurance functions for our International Voice BPO operations. This role demands a strong leader with a deep understanding of BPO metrics, compliance, performance enhancement...
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Quality Analyst | Fintech | Cork office
The role of Operations Quality Analyst will involve providing guidance and direction to team members in best practice methodology using client guidelines and risk assessment processes.
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Human Resources, Recruitment Analyst Trilingual
The position is part of the Talent Acquisition department within Human Resources. A recruiter is responsible for managing candidates from various sources (Internal and external), verifying their evaluations, and conducting competency-based interviews to ensure that the best candidates are...
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Learning Services Team Lead
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS...
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