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Business Learning Specialist (Business Trainer)
Provide engaging and effective role-based training programs tailored for employees at all levels, conducting sessions that enhance skills, knowledge, and performance in using various platforms and processes.
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Operations Team Leader | Financial Account
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance...
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Operations Team Lead
Manages and oversees the activities of a team of Customer Support Specialists, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the...
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Operations Team Leader (Financial Program)
Job DescriptionPosition SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides...
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Operations Team Leader (Logistics Account)
Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e.taking calls, addressing customer issues / complaints, placing sales orders).Ensures that each team member meets / exceeds their goals and metrics on a daily, weekly, and monthly basis.
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Operations Team Leader (Financial Account)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.
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