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Operations Team Leader (Financial) | Vertis North
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Learning Services Team Lead
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS...
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Customer Experience Team Leader (Financial Account)
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and...
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Scheduler Analyst - Vertis North
Generates schedules for the assigned programs / campaigns, ensuring adherence to service goals and Client requirements.
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WFM Team Leader
Drives for the optimal conduct of call center operations to meet service level agreements with Clients.
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Systems Security Specialist IV (Network Security)
Position Summary :The Network Security Engineer plays a critical role in safeguarding our organization's sensitive data and maintaining the integrity of our network infrastructure.This role focuses on implementing, managing, and monitoring network security solutions...
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Senior Manager Workforce Management (m/f/d)
As a Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence.
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Prozkoumejte možnosti v TELUS International. Rádi vás vidíme růst a rozvíjet se jak osobně, tak profesně. Najděte si práci, která odpovídá vašim dovednostem, a vybudujte si kariéru, která vás bude bavit. Připojte se k naší Komunitě talentů a dostávejte informační bulletiny a upozornění na pracovní nabídky podle svého profilu a zájmů. Přijďte se dozvědět, jak na to! Komunita talentů Chcete -li přijímat upozornění na zpravodaje a úlohy na základě vašeho profilu a zájmů. Pojďte se dozvědět, jak!
