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Operations Team Leader (Financial) | Vertis North
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Learning Services Team Lead
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS...
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Customer Experience Team Leader (Financial Account)
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and...
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Scheduler Analyst - Vertis North
Generates schedules for the assigned programs / campaigns, ensuring adherence to service goals and Client requirements.
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WFM Team Leader
Drives for the optimal conduct of call center operations to meet service level agreements with Clients.
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Systems Security Specialist IV (Network Security)
Position Summary :The Network Security Engineer plays a critical role in safeguarding our organization's sensitive data and maintaining the integrity of our network infrastructure.This role focuses on implementing, managing, and monitoring network security solutions...
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Senior Manager Workforce Management (m/f/d)
As a Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence.
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Udforsk mulighederne hos TELUS International. Vi elsker at se dig vokse og udvikle dig både personligt og professionelt. Find job, der matcher dine færdigheder, så du kan opbygge en karriere, der begejstrer dig. Tilmeld dig vores Talent-fællesskab for at modtage nyhedsbreve og jobalarmer baseret på din profil og dine interesser. Kom og lær hvordan!
