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Operations Team Leader (Financial) | Vertis North
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Learning Services Team Lead
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS...
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Customer Experience Team Leader (Financial Account)
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and...
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Scheduler Analyst - Vertis North
Generates schedules for the assigned programs / campaigns, ensuring adherence to service goals and Client requirements.
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WFM Team Leader
Drives for the optimal conduct of call center operations to meet service level agreements with Clients.
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Systems Security Specialist IV (Network Security)
Position Summary :The Network Security Engineer plays a critical role in safeguarding our organization's sensitive data and maintaining the integrity of our network infrastructure.This role focuses on implementing, managing, and monitoring network security solutions...
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Senior Manager Workforce Management (m/f/d)
As a Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence.
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Utforska möjligheterna hos TELUS International. Vi älskar att se dig växa och utvecklas både personligen och professionellt. Hitta jobb som matchar dina färdigheter för att bygga upp en karriär som lockar dig. Gå med i vår Talanggemenskap för att få nyhetsbrev och jobbvarningar baserade på din profil och dina intressen. Kom och lär dig hur det går till!
