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Full-time Trainer/Learning Services Analyst (m/f/d)
Position summaryThe Trainer (m/f/d) is responsible for designing and delivering engaging training sessions to equip our team members with essential skills, knowledge, and tools to excel in their roles. Through interactive workshops, onboarding programs, and ongoing development...
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Problem Management Administrator
We are seeking a detail-oriented and proactive Problem Manager to join our IT department. The Problem Manager will be responsible for managing the Problem Management process, identifying root causes of incidents and recurring issues, and implementing preventive measures to minimize their impact...
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Quality Auditor with Japanese (m/f/d)
The team at TELUS Digital AI is seeking a Japanese-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance.
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Senior NOC Administrator
Position Overview: We are seeking a detail-oriented and proactive NOC Administrator to join our Network Operations Center (NOC) team. The NOC Administrator will be responsible for monitoring, maintaining, and supporting our network infrastructure to ensure uninterrupted...
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Payroll Support Specialist (m/w/d)
Du hast Lust, in einem internationalen Umfeld zu arbeiten und unser Payroll Team mit deinem Know-how zu unterstützen? Dann suchen wir genau dich!
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Change Delivery Specialist (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?Then join our team in Essen.We are currently seeking a Change Delivery Specialist (m/f/d) to join our team.
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Customer Experience Analyst
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain...
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TELUS Operations, Manager Performance Enablement - TELUS Digital
As a Manager Operations Performance Enablement you lead a team of professionals who analyze repeat calls to find their root cause and establish action plans/ create resources to optimize operational performance. You manage the performance, drive engagement and foster development of your team.
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