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Customer Experience Analyst
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain...
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Business Intelligence Specialist (m/f/d)
Data analysis and complex mathematical tasks do not scare you? Can you clearly communicate complex quantitative analysis in actionable insights and interaction with cross-functional entities is something you enjoy passionately? We have the perfect job for you!
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Full-time Trainer/Learning Services Analyst (m/f/d)
Position summaryThe Trainer (m/f/d) is responsible for designing and delivering engaging training sessions to equip our team members with essential skills, knowledge, and tools to excel in their roles. Through interactive workshops, onboarding programs, and ongoing development initiatives, the...
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Mental Health Professional - Freelance Job (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Mental Health Professional - Freelancer (m/f/d) for our offices in Riga, Latvia.
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Team Manager with Russian (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager with Russian (m/f/d) for our offices in Riga, Latvia
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Senior Team Manager (m/f/d)
Are you a strategic thinker with a passion for leadership and development? Do you thrive in a fast-paced, dynamic environment? Join our team in Essen as an Senior Team Manager (m/f/d) and help us lead our teams through exciting transitions while ensuring consistent performance and growth!
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Learning Specialist (Financial)
Overview: The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
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Senior Operations Manager (m/f/d)
We are looking for an experienced Senior Operations Manager to lead our Essen Digital organization.
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