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Quality Analyst
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain...
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Call Center Learning Services Specialist
As a Learning Services Specialist you will oversee and administer various training programs to ensure high levels of performance in our growing call center, possess the ability to effectively communicate with others, work with other trainers to develop effective classroom training skills and...
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Finance, Procurement Analyst IV - Guatemala
The Procurement Analyst IV directs and coordinates purchasing activities, engages with suppliers, and monitors purchasing procedures, considering quotes, delivery times, quality, and billing processes. Additionally, they develop and implement procurement strategies for specific categories,...
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DialogFlow Developer Support - El Salvador & Guatemala
We are seeking a talented Dialogflow developer to join our team and help us build conversational AI solutions for our clients. As a Dialogflow developer, you will be responsible for designing, developing, and deploying chatbots and virtual agents using Google's Dialogflow platform. You...
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Team Manager (m/f/d)
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager (m/f/d) for our offices in Riga, Latvia
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Information Technology , End User Computing Specialist
As an End User Computing Specialist, you focus on providing technical assistance and support to end users in an organization. You ensure that computer systems, software applications, and related peripherals are functioning properly and meeting the needs of end users. You may be...
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Team Manager (m/f/d)
We are currently looking for support as a Team Manager (m/f/d) in our Essen office.
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TA, Sourcing, Recruitment Analyst II - Pradera GT
We are looking for people like you! Enthusiastic, innovative, passionate and energetic. The Sourcing Analyst, is responsible for managing internal and external referral programs and also external activities to attract the best candidates.
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WFM, Scheduler Analyst - Pradera GT & Pradera Xela
As a Scheduler Analyst you use your expertise to create and manage schedules for frontline team members for an assigned account. You ensure optimal level of resource allocation to meet service level goals and client requirements, based on historical trends and other inputs provided by internal...
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