Basic Information

Ref Number

Req_00053459

Last day to apply

30-gru-2024

Primary Location

BG - Plovdiv - Capital Trade Center

Państwo

Bułgaria

Description and Requirements

You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES - join the leader of the BPO sector TELUS Digital Europe! We are looking for an enthusiastic and adventurous person! Are you ready for new challenges? As an iRobot Support Specialist with Portuguese and English you will be a part of a great team and all together will: * Manage incoming calls and customer service inquiries related to iRobot products and technical support information * Identify and assess customers’ needs to achieve satisfaction As a candidate you do not need to have experience in a similar role but you should be fluent in Portuguese and English. In Return, We will give you: * Stable job and career development opportunities * Attractive salary * Fully paid training * Special Discounts and Offers (Food vouchers, Multisport cards) * Additional health insurance * Special benefits for our team members (Gym, yoga classes, massages and * corporate psychologist in the office) * Positive international working environment (Relax zones, PlayStation and billiard * corners) * Support and learning * Employee referral bonuses We care about the well-being of our employees, invest in their future growth, encourage fun and team building projects! It sounds like the perfect job for you? Apply now! About us: TELUS Digital Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS Digital Bulgaria offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages. #LI-DNI

Language Reference
Portuguese

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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