Senior Business Development Executive  

Position Overview 

The Senior Business Development Executive role requires the ability to identify, engage, and consult with prospective TELUS Digital customer stakeholders across different lines of business, including executives, finance, information technology, and sourcing . You will engage with prospects to analyze their business, developing and executing sales pursuits that result in the sale of managed IT services and programs to resolve specific business needs. You are responsible for representing and selling TELUS Digital’s portfolio of customer experience solutions & services, analytics, AI, and automation (including GenAI); application services (development, systems integration, testing, and sustainment);; hybrid cloud services; and digital workplace services. 

Primary Responsibilities 

• Running TELUS Digital sales engagements from  initial discovery, qualification, solution scoping and development, proposal development, negotiation and contracting. 

• Creatively sourcing your own pipeline via networking, referrals, events, marketing collaborations, outbound prospecting, etc

• Identifying, building, and developing a network of key business stakeholders, decision makers and influencers in target and existing markets 

• Preparing business cases, proposals, presentations, quotations, contracts, and supporting documentation as required 

• Maintaining TELUS Digital’s perception as a trusted advisor throughout all client interactions.

• Maintaining high levels of knowledge and expertise regarding our customers, their industries, outsourcing, managed services, digital transformation, and information technology, and adapting to the customer buying processes at each stage of maturity. 

• Close multi-year IT and CX outsourcing and IT services agreements 

Skills & Abilities 

• Experienced in developing, leading and influencing C-Level discussions with target clients 

• Interpersonal skills – Exceptional listening and communication skills and ability to build rapport with customers and diverse audiences in a variety of settings. 

• Commercially astute with an intuitive understanding of the stage of a prospect’s decision-making process and the steps needed to manage their decision-making process, especially for prospects who are “first-time outsourcers” 

• Ability to construct a convincing business case, express it clearly and gain consensus around decisions, plans and actions 

• Ability to excel in a cross-functional team environment to maintain effective relationships across functions, across TELUS and other organisations 

• Success in closing both direct-to-customer contracts and partner sales motions. 

• Hunter mindset & experience – documented track record of sourcing your own pipeline and exceeding sales targets 

• Strong sales pursuit and closing skills & prioritisation of tasks through logical analysis 

• Strong Funnel Management Skills 

• Demonstrated negotiation skills. 

• Bilingual English & French fluency is a plus

Qualifications 

• 5+ years of Hunter Sales experience 

• Proven track record of selling and closing IT and CX Outsourcing and IT services programmes demonstrated through performance vs. sales quota 

• Post-secondary education preferred 

• Experience working in a global company 

• Experience selling managed services required 

• IT service provider and industry-related sales certifications an asset

Pay 

The base compensation range for this position is CAD $132,000 - CAD $165,000 USD annually, commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

TELUS Values

TELUS Digital recognises and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviours that are reflective of our values:

• We passionately put our customers and communities first

• We embrace change and innovate courageously

• We grow together through spirited teamwork

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.