Basic Information

Ref Number

Req_00159981

Primary Location

BG - Sofia - Infinity Tower

Państwo

Bułgaria

Job Type

Support Positions

Work Style

On Site

Description and Requirements

Description and Requirements


*Please note that this is an onsite position in Sofia, Bulgaria


If you see this job opportunity posted under a different location than Bulgaria, we apologize for any inconvenience. We are only considering candidates based in Bulgaria, Europe, who possess a valid work permit.


As a Data Engineer, you will leverage your technical skills and client-facing experience to translate customer needs into actionable project requirements. Your role involves effective communication and collaboration with stakeholders to enhance UX design and AI models, ensuring optimal user-centered design solutions.


REQUIREMENTS

  • Bachelor's degree or equivalent practical experience.
  • 3 years of experience in a client-facing role, translating customer needs and project requirements.
  • Experience effectively communicating feedback on guidelines & UX design to customer stakeholders.
  • Strong understanding of coding languages (HTML, CSS, JSON, Javascript, Python…).
  • Experience in AI Models processes and improvement methods.
  • Experience in user-centered design principles 

RESPONSIBILITIES

  • Translate customer needs and project requirements into actionable tasks based on your experience in client-facing roles.
  • Communicate detailed feedback on guidelines and UX design effectively to customer stakeholders to ensure alignment and clarity.
  • Utilize your strong knowledge of coding languages, including HTML, CSS, JSON, JavaScript, and Python, to support project development and data analysis.
  • Apply and continually improve AI model processes and methodologies to enhance overall project performance.
  • Incorporate user-centered design principles to ensure solutions are intuitive and meet end-user needs, even though specific experience in this area is preferred but not mandatory.


WE OFFER

  • Great office at a top location in Sofia, Bulgaria
  • Attractive salary and additional incentives 
  • Special discounts & Offers (Food vouchers, Multisport cards, etc.) 
  • Additional health insurance & Transportation allowance 
  • Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office) 
  • Positive international working environment (Relax zones, PlayStation, and billiard corners) 
  • Continuous support and learning 
  • Employee referral bonuses & Recognition programs


If this opportunity sounds appealing to you, apply now! 

*Only shortlisted candidates will be contacted/interviewed.

 *Kindly attach an updated Copy of your CV in English.



ABOUT US


AI Data Solutions


Creating and enhancing the world's data to enable better AI via human intelligence.


We help companies test and improve machine learning models via our global AI Community of 1 million+ annotator and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video, and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products, to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.

 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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