About the role

We are seeking a motivated and results-driven Energy Sales Solutions Specialist to join our customer experience (CX) team. This role is based within a fast-paced environment, providing front-line sales support to clients in the energy sector. The successful candidate will be responsible for identifying customer needs, recommending suitable energy solutions, and driving sales performance while ensuring a positive customer experience. This position is ideal for individuals with strong interpersonal skills, a passion for consultative selling, and the ability to thrive in a target-driven setting.

Key Responsibilities

• Serve as the primary point of contact for customers, offering expert guidance on energy solutions.

• Develop and maintain strong customer relationships, understanding their business needs and objectives.

• Proactively monitor customer engagement, identifying retention and upselling opportunities.

• Collect and analyze customer feedback to contribute to product development initiatives.

• Handle complex requests and assist other queues when priority queues are empty.

• Maintain consistent communication with peers to ensure proper escalation handling.

Requirements

• Experience: 6+ months of experience in sales (Required).

• Schedule flexibility (evenings, weekends, and holidays).

• Work Modality: Must be flexible to work on-site.

• Education: Minimum High School Diploma or equivalent certification required.

• Language: English B2 Spoken & Written (CEFR).

• Legal Documentation:

• NIT

• DPI

Join our team and be part of a dynamic environment where you can develop your technical expertise and provide exceptional support to clients!

If you have any questions or comments about this open position, write to:

sourcing.recruitment@telusinternational.com