Ensures that service level targets are met across all accounts through proper scheduling of Call Center Operations personnel of the company.  Responsible for FTE forecasting in order to meet targets based on call volume projections, subsequently coordinating the established targets to Human...

Minimum Qualifications:5+ years of experience in technical support, with at least 2 years in a lead or managerial role.Strong logical and analytical skills to diagnose and resolve complex technical issues.Proficiency in programming/scripting languages (e.g., Python, Java, JavaScript, or Shell...

RequirementsStrong problem solving skills and are a fast learnerGood knowledge of data structures and algorithmsAt least 2+ years of experience working in front-end developmentAt least experience 2-3+ years experience in React+TypeScript and have strong hold on low level programming/syntax in...

Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!

Qualification pathNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our...

Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.  Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...

Suchen Sie eine freiberufliche Tätigkeit, bei der Sie bequem von zu Hause aus Technologie mitgestalten können? Wenn Sie dynamisch, technisch versiert und ständig online sind, um sich weiterzubilden, ist dieses flexible Teilzeitprojekt genau das Richtige für Sie!

The team at TELUS Digital AI is seeking a Ukrainian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements,...

The team at TELUS Digital AI is seeking a Swahili-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and...

Work Location: IndiaWork Shift (IST): Canadian working hours (6:00 PM to 3:00 AM IST )Experience Level : Mid / Senior LevelRequired Skills to Perform the roles & Responsibilities: Well versed in English & French (Read, Write and Speak)Well structured thinking and capacity for...