Informations de base
Ref Number
Dernier jour pour postuler
Site principal
Pays
Types d'emploi
Work Style
Description et exigences
As part of the team, you will be connected to our world-class networks, supported by our amazing people who deliver best-in-class customer service, and part of a culture that puts giving back to communities at the heart of everything we do.
The mission of the new team:
receiving calls directly from customers in the consumer market;
promote and sell telecommunications products and services;
develop and maintain a relationship of trust with customers in order to retain this customer base and maximize the company's income;
contact current and potential clients of the company for canvassing and solicitation purposes;
What we expect from the new joiners:
advanced French & English knowledge: you will interact with Canadian customers, so any previous experience with Quebec French will be welcomed;
availability for a full-time schedule, in shifts covering 5 days/week, Monday - Sunday;
availability for working on late & night shifts, in rotation covering 15:00 - 03:00 a.m.;
previous customer service or sales experience is desired;
solutions driven attitude with strong communications skills;
strong customer service orientation;
desire to learn more about the product/service in order to better assist customers;
ability to recognize and act on profitable business opportunities;
demonstrated ability to negotiate skillfully, even in challenging situations, seeking a balance between client and business needs;
flexibility and self motivation in dealing with rapidly changing priorities and work volumes;
We offer:
- Stable job - permanent labor contracts
- Above average fixed salary, performance bonuses, extra-payment for weekend shifts
- Monthly meal tickets
- Free access to our modern and fully-equipped employees' gym space in our offices
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage
- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
Description supplémentaire du poste
Langues |
---|
English |
French |
EEO Statement