We are seeking a highly experienced and telecommunications-savvy Solution Architect with a mandatory and strong background in the Netcracker platform to design and oversee the implementation of complex OSS (Operations Support Systems) or BSS (Business Support Systems) solutions. This is a remote position based in Canada. The ideal candidate will possess demonstrated expertise with Netcracker's comprehensive suite of modules and a proven track record of delivering innovative, high-quality solutions within the dynamic telco space. You will serve as a key technical leader, collaborating with stakeholders to translate intricate business requirements into robust architectural designs, ensuring alignment with industry standards and client-specific needs.

Responsibilities:

• Solution Architecture Design & Development:

  • Design and develop comprehensive architectural solutions for complex telecommunications systems, with a strong focus on the Netcracker platform (OSS or BSS domains).

  • Create and maintain essential solution architecture artifacts, including high-level and detailed design documents, ensuring clarity and precision.

  • Oversee the end-to-end implementation of Netcracker-based solutions, from design through deployment.

• Business & Technical Translation:

  • Collaborate extensively with stakeholders to thoroughly understand business requirements and effectively translate them into actionable, scalable technical solutions.

• Technical Leadership & Guidance:

  • Provide strong technical leadership and expert guidance to development teams throughout the entire project lifecycle, fostering best practices and ensuring solution integrity.

  • Conduct rigorous technical reviews and proactive risk assessments of proposed solutions, identifying and mitigating potential challenges.

  • Mentor junior team members, actively fostering knowledge sharing and technical growth within the organization.

• Standardization & Innovation:

  • Ensure that all solutions meticulously align with industry standards, best practices, and stringent client-specific requirements.

  • Continuously evaluate and recommend new technologies, frameworks, and Netcracker platform enhancements to optimize and innovate existing systems.

• Pre-Sales & Stakeholder Engagement:

• Participate actively in pre-sales activities, including the development of compelling proposals and engaging client presentations.

• Maintain strong communication and foster collaborative relationships with cross-functional teams, clients, and internal stakeholders.

Qualifications and Skills:

• Experience:

  • Minimum of 3 years of experience in a Solution Architect or similar role.

  • Extensive experience (typically 7+ years) in the telecommunications industry.

  • Mandatory hands-on experience with the Netcracker platform (OSS or BSS domains).

  • Proven track record of successful solution design and implementation within the telco sector.

• Netcracker Platform Expertise:

  • In-depth knowledge of the Netcracker platform (OSS or BSS modules).

  • Hands-on experience in relevant Netcracker modules: Offer Catalog, CPQ (Configure, Price, Quote), Order Management, Order Fulfillment, Inventory, and Integrations.

• Telecommunications & System Architecture:

  • Strong understanding of telecommunications systems, protocols, and industry standards.

  • Expertise in system integration, robust API design, and microservices architecture.

  • Understanding of network technologies (e.g., 4G, 5G, VoIP, IMS).

• Technical Skills:

  • Proficiency in cloud technologies and their practical application in telco environments.

  • Knowledge of database design and optimization techniques.

  • Familiarity with Agile and DevOps methodologies.

  • Experience with performance tuning and scalability planning.

• Problem-Solving & Communication:

• Excellent problem-solving and analytical skills.

• Strong communication skills, both written and verbal, with the ability to clearly explain complex technical concepts to non-technical stakeholders.

• Self-driven with the ability to work independently and take initiative.

• Strong leadership and team collaboration skills.

• Adaptability to rapidly changing technologies and business requirements.

• Excellent time management and prioritization skills.

Preferred Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related technical field.

• Solution Architect Professional certifications.

• Experience with multiple BSS/OSS platforms.

• Knowledge of AI/ML applications in telecommunications.

• Familiarity with regulatory compliance in the telco industry.