As an active member of TELUS International, you will be in the heart of a major TELUS transformation program supporting it as a Software Delivery Manager.

Responsibilities:

• Manage software development projects and ensure that they are delivered on time and within budget. Represent the software development team to external teams, stakeholders, and customers.

• Communicate effectively with team members, customers, and external parties.

• Demonstrate empathy towards team members and their concerns.

• Provide leadership to the team and inspire them to achieve their goals.

• Develop a vision for the team and work towards achieving it.

• Make sound decisions that benefit the team and the company.

• Negotiate effectively with external parties to achieve favorable outcomes for the team, the program and the company.

• Follow up with team members and external parties to ensure that commitments are met.

• Possess strong operational skills to ensure the team's objectives are met.

• Encourage team members to work without feeling pushed, creating a positive work environment.

Required skills:

• Experience as Software Delivery Manager (4+)

• IT Project Manager proven experience

• Experience planning and leading projects - all project phases (4+)

• Experience leading IT Projects of any kind - Infrastructure, Transformation, Application Development (5+)

• Microservices experience like GCP, AWS or Azure  (AWS is preferred)

• Knowledge of MS Excel including capabilities to produce presentations and data models including analytical tools (formulas, VLookUp, charts, graphs and pivot tables) (2+)

• Demonstrated analytical, consulting, negotiation and problem-solving skills (2+)

• Demonstrated experience producing and maintaining project documents and processes (3+)

• Bachelor’s degree in Computer Science, Computer/Software Engineering, Information Systems or Applied Mathematics, or equivalent education and/or experience.

• Ability to clearly and effectively communicate messages. 

• Extra bonus based on performance.