Senior Platform Engineer

Your role:

As a Senior Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud-native infrastructure. You'll leverage your extensive experience with the different Cloud Providers, Kubernetes, CI/CD, and Infrastructure as Code to drive technical excellence and innovation. This role offers the opportunity to take on increased responsibilities and mentor team members.

Key Responsibilities:

• Platform Architecture and Development: 

• Design and implement scalable cloud-native architectures

• Lead the development and maintenance of Kubernetes infrastructure

• Architect, optimize, and maintain CI/CD pipelines using GitHub Actions

• Develop and maintain scalable Helm Chart templates

• Implement Infrastructure as Code (IaC) best practices using Terraform

• Drive container strategy and implementation

• Maintain and enhance comprehensive observability solutions, with hands-on experience

• Implement FinOps practices for optimizing cloud costs

• Process and Quality: 

• Establish and promote technical standards and best practices

• Conduct thorough code reviews and participate in architecture discussions

• Implement and monitor SLOs/SLIs for platform services

• Spearhead automation and optimization initiatives

• Ensure adherence to security and compliance requirements

• Participate in on-call rotation and provide incident management support for production environments

• Lead post-mortems and drive continuous improvement in incident response processes

• Collaborate with the security team to implement robust security practices

• Collaboration & Mentorship:

• Mentor other team member engineers and contribute to their technical growth.

• Collaborate with cross-functional teams to align technical solutions with business objectives.

• Lead technical discussions and present complex ideas to both technical and non-technical audiences.

• Proactively identify and propose solutions to technical challenges

• Drive agile practices and contribute to continuous improvement efforts

• Write comprehensive technical documentation to empower team members and ensure knowledge transfer.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 5+ years of hands-on experience in DevOps and Platform engineering.

• Expert-level knowledge of Kubernetes administration and architecture, including configuring, managing, and maintaining clusters.

• Extensive experience with:

• GitHub Actions and CI/CD pipeline design

• Helm Chart development and maintenance

• Terraform and Infrastructure as Code practices

• Container technologies and Docker

• Cloud platforms (AWS/GCP), including an understanding of cloud-native application architectures and deployment patterns

• Excellent problem-solving and decision-making abilities with outstanding communication skills

• Ability to troubleshoot and handle issues in production environments.

• Demonstrated ability to mentor and guide team members

• Experience in leading technical initiatives or small teams

Preferred Qualifications:

• Hold a Certified Kubernetes Administrator (CKA) certification.

• Experience with FluxCD or any other GitOps tool.

• Experience in configuring and maintaining Kong API Gateway.

• Experience in configuring and maintaining Istio service-mesh.

• Experience with observability platforms such as Datadog, Prometheus, Grafana, OpenTelemetry, and Logstash.

• Experience working with microservices in an event-driven architecture.

• Experience with Terragrunt

• Scripting and automation (Python, Bash, Go)

• Have worked or maintained a Hashicorp Vault

• Understanding of security best practices and compliance requirements

• Experience with multiple cloud providers

• Designed, built, and maintained scalable and reliable AI/ML infrastructure on AWS, including MLOps pipelines and data platforms, to support the full lifecycle of machine learning models from experimentation to production.

Why Join Us:

• Be part of a significant transformation program and have a real impact on TELUS International's data strategy.

• Work with cutting-edge technologies and stay at the forefront of innovation.

• Have the opportunity to make a meaningful impact in a customer-facing application.

• Contribute to shaping technical direction and innovation.

• Collaborate with a talented and passionate team of Platform/DevOps professionals.