Position overview:

Acts on the health and safety needs of team members and ensures that health and safety standards of the company are met through the conduct of efficient clinic services.  Provides first aid and other basic medical treatments as needed.

Key responsibilities:

Provides clinic services for all team members seeking basic medical assistance (i.e. disbursement of basic medicines and medical procedures), gives appropriate emergency or first-aid management to patients on any medical condition or work-related trauma case. Refers any medical/emergency case to a higher healthcare facility, and develops adequate health and wellness programs. Provides recommendations on Wellness activities as preventive measures or to address health-related concerns based on the medical cases recorded. Gives health teaching, awareness, counseling, and education on how to detect and prevent medical illnesses provides regular reports on the prevalent illnesses and health status of team members, supports other HR initiatives and programs, especially during company events.

Requirements & Core Competencies:

• Schedule flexibility

• Managing self development

• Embracing technology

• Focusing on customers

• Giving support

Functional competencies:

• Proficiency with MS Office applications (i.e. MS Word, Excel).

• Google Docs - Intermediate

• Basic Life Support and First Aid certified.

• Proficiency in operating and managing company clinics & medical equipment with minimal supervision. 

Qualifications:

• English B1 - Desirable

• Oral and written comprehension.

• Proper use of language

• Bachelor’s Degree in Nursing - Desirable

• Experience working with at-risk youth - Desirable

• One (1) to two (2) years clinical nursing experience in an industrial setting, preferably within the call center, customer service, or any labor-intensive industry (i.e. manufacturing)

• Has performed basic HR activities.  

• Licensure Exam for nurses, First Aid, Basic Life Support

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.