Specific Responsibilities May Include:

• Review videos, posts, comments, reviews, photos and live streaming content according to the social network’s policies, workflows and targets, which may include graphic, explicit, profane and otherwise disturbing content

• Uphold a high standard of accuracy and quality while fulfilling job responsibilities

• Stay updated on internal policies to ensure accurate implementation

• Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams

• Make suggestions for improving efficiency

• Identify and analyze patterns to proactively address potential risks

Required Experience, Skills & Competencies:

• Basic computer knowledge

• Strong independent work ethic with the ability to self-manage

• Fast learner and adaptable to constantly changing procedures

• Social media savvy

• Strong emotional intelligence and resilience

• Sound coping, emotion regulation, and stress-management skills

• Ability to to perform duties objectively, devoid of inherent biases or personal beliefs

• Ability to identify patterns in behavior that can be leveraged for improved decision-making

• Accurate and critical work attitude

• Proclivity towards complying with procedures, policies and objectives set in place and taking a disciplined approach when undertaking tasks 

• Strong organizational and time management skills to deal with shifting priorities and high volumes of work

• Ability to think critically and make quick decisions

• Enthusiastic and proactive team player

• Collaborative and has a growth mindset

• Experience in community moderation is a plus

• Professionalism and ability to work with diverse personalities

Required Qualifications:

• High school diploma or equivalent

• Ability to process sensitive information 

• Fluent in Turkish language

• B2 or higher English language skill

• Knowledge of pop culture, global events, and culture of the market(s) you are serving