The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain...

As a SaaS Support Specialist, you use your expertise to manage the SaaS applications.  As a Workday HCM SaaS Support Specialist you install, configure, customize, update and maintain applications and Workday HCM modules assigned to you. You will troubleshoot identified or reported defects,...

TELUS Digital is searching for a Recruitment Analyst II to undertake all hiring activities, from advertising openroles to interviewing candidates and closing hires. Recruitment Analyst II is responsible for hiring qualifiedpeople while promoting the TELUS Digital brand and providing a positive...

Looking for a BA with CCaaS experience

Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!

Qualifications:Bachelor's degree in Computer Science or related technical field, or equivalent practical experienceHolding any Cloud Professional Data Engineer certification is an added advantageExcellent verbal and written communication skills

Qualification pathNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our...

Qualification pathNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our...

Qualification pathNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our...

Qualification pathNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our...