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TELUS Digital

Human Resource Business Partner (HRBP)

Basic Information

Ref Number

Req_00167881

Last day to apply

10-Oct-2025

Primary Location

IN - Gurugram - DLF TechPark

Country

India

Job Type

Support Positions

Work Style

On Site

Salary range

5 LPA - 9 LPA

Description and Requirements

Job Description

We are looking for a qualified HR business partner to oversee all human resources operations and ensure they’re aligned with our business goals.

Responsibilities

  • Consult with line management and provide daily HR guidance on matters related to policy, disciplinary issues, grievances, exits & sensitive / high risk matters
  • Organize and lead focussed group discussions & discovery interviews on engagement and HR investigations
  • Robust documentation of all focussed group discussions & discovery interviews & review and share insights for the span/site for management review & decision making
  • Analyze trends and metrics with the HR department
  • Resolve complex employee relations issues and address grievances
  • Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
  • Provide HR policy guidance
  • Monitor and report on workforce and succession planning
  • Identify training needs for teams and individuals
  • Evaluate training programs & recommend new HR strategies

Requirements and skills

  • Proven work experience as an HR business partner with  3 to 9 yrs of experience
  • Ability to prioritize, execute programs & transactions in a fast paced environment
  • Should be open to work in night Shifts.
  • Excellent people management and coaching skills
  • Analytical and goal oriented
  • Strong emotional intelligence
  • Demonstrable experience with HR metrics
  • Strong documentation skills
  • Full understanding of all HR functions and best practices
  • Candidate should be comfortable working in night shifts
Perks & Benefits
  • Salary Range- 5 LPA - 9 LPA
  • Cab Facility (Pick up & Drop)
  • Medical Insurance
  • Life Insurance
Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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