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Logo Telus International

Sr. Server Administrator

Basic Information

Ref Number

Req_00095442

Primary Location

PH - Manila - Discovery

Country

Philippines

Job Type

Digital Solutions

Work Style

Hybrid

Description and Requirements

Key Responsibilities:
● Design, implement, and maintain Salesforce CPQ solutions that align with business requirements
● Configure and customize Zuora CPQ integration with Salesforce platform
● Gather and analyze business requirements to establish project estimates and recommend high-level solutions
● Manage product catalogs, pricing rules, and quote templates within the CPQ system
● Develop and maintain custom objects, workflows, and automation processes
● Provide technical support and training to end-users
● Ensure system security and data integrity
● Create and maintain documentation for processes and configurations

Required Qualifications:
● Bachelor's degree in Computer Science, Information Technology, or related field
● 3+ years of experience with Salesforce.com platform, including Sales Cloud and Service Cloud
● Proven experience with CPQ implementation and configuration (Zuora CPQ experience preferred)
● Current Salesforce Administrator certification (Platform Developer I certification a plus)
● Strong understanding of quote-to-cash processes and subscription-based business models
● Experience with Apex, Visualforce, and Lightning components
● Proficiency in data migration, integration, and API technologies

Technical Skills:
● Salesforce Sales Cloud and Service Cloud
● Zuora CPQ or similar CPQ solutions
● Salesforce configuration and customization
● APEX programming
● Lightning Component Framework
● Integration tools and REST APIs
● Data modeling and business process automation

Preferred Skills:

● Experience with Zuora Billing integration
● Knowledge of subscription management and recurring revenue models
● Additional Salesforce certifications (Advanced Administrator, CPQ Specialist)
● Experience with other Salesforce products (Revenue Cloud, Platform Events)
● JIRA and Agile methodology experience

● 1-3 years of experience
● University student, under-graduate in Systems Engineering, Computer Science or related careers
● B1+ oral and written English

Additional Job Description


TELUS Digital is looking for SFDC Developer with different skill sets.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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