Basic Information
Ref Number
Primary Location
Država
Description and Requirements
We are looking for a Content Moderation Specialist (English) to ensure that user-generated content aligns with platform guidelines, company policies, and community standards. This role involves reviewing, analyzing, and moderating online content to maintain a safe and engaging digital environment. The ideal candidate is detail-oriented, has excellent judgment, and can handle sensitive content while maintaining professionalism.
Key Responsibilities:
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Monitor, review, and moderate user-generated content in accordance with platform policies and community guidelines.
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Evaluate flagged content, taking appropriate action to remove, restrict, or escalate as necessary.
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Respond to user inquiries regarding content decisions with professionalism and clarity.
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Identify and report trends, potential risks, and violations to ensure a safe online community.
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Work closely with internal teams to improve moderation policies and strategies.
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Maintain detailed records of moderation decisions and escalations.
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Stay updated on industry trends, evolving community standards, and emerging content risks.
Requirements:
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Education: High school diploma or equivalent
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Experience: Previous experience in content moderation, social media management, or customer support preferred.
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Languages: Fluency in English is required.
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Skills:
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Strong understanding of online communities, social media platforms, and digital content trends.
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Excellent analytical and decision-making skills with the ability to assess complex situations.
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Strong written communication skills and the ability to handle sensitive topics with professionalism.
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Ability to remain objective and resilient when dealing with challenging or sensitive content.
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Detail-oriented with strong organizational skills.
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Ability to work efficiently in a fast-paced, team-oriented environment.
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Other: Willingness to work in shifts, including evenings, weekends, and holidays.
Benefits:
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Competitive salary and benefits package.
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Career growth opportunities in content moderation and digital operations.
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A dynamic and inclusive work environment.
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Professional training on moderation guidelines and community engagement.
If you are passionate about maintaining safe and positive online experiences, apply today and join our team!
Additional Job Description
Language Reference |
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English |
Spanish |
EEO Statement