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Human Resources, Recruitment Analyst US
TELUS Digital is searching for a Recruitment Analyst II to undertake all hiring activities, from advertising openroles to interviewing candidates and closing hires. Recruitment Analyst II is responsible for hiring qualifiedpeople while promoting the TELUS Digital brand and providing a positive...
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Sales Operations Manager
Overview:Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the...
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HCM SaaS Support Specialist
As a SaaS Support Specialist, you use your expertise to manage the SaaS applications. As a Workday HCM SaaS Support Specialist you install, configure, customize, update and maintain applications and Workday HCM modules assigned to you. You will troubleshoot identified or reported defects,...
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Customer Experience Analyst (QA)
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain...
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Learning Services Team Leader
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for...
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Quality and Training Manager (LS-CE)
Hiring for LS & CE Manager- Quality and Training Oversees LS & CE Team Leads to ensure tasks / responsibilities are carried-out effectively and efficiently. Designs & implements career development plans for each role to ensure maximum client, operational, and personal...
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Manager, Workforce Management - Vertis North
Ensures that service level targets are met across all accounts through proper scheduling of Call Center Operations personnel of the company. Responsible for FTE forecasting in order to meet targets based on call volume projections, subsequently coordinating the established targets to Human...
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