基本信息
参考编号
Req_00161483
申请的最后一天
12-7月-2025
主要地点
PH - Manila - McKinley Exchange CC
国家
菲律宾
工作类型
Business Process Outsourcing
工作方式
On Site
描述和要求
Qualifications & Requirements:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in a client-facing role, translating customer needs and project requirements.
- Experience effectively communicating feedback on guidelines & UX design to customer stakeholders.
- Strong understanding of coding languages (HTML, CSS, JSON, Javascript, Python…).
- Experience in AI Models processes and improvement methods.
- Experience in user-centered design principles is preferred but not essential.
补充工作描述
- Data gathering, analysis, and interpretation
- Knowledgeable in visual and user-centered design principles
- AI Data model knowledge is good to have
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
