The team at TELUS Digital AI is seeking a Portuguese-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements,...

We are seeking a highly skilled and experienced Genesys Delivery Lead to oversee the successful delivery of Genesys solutions projects.

Ability to prioritize and organize effectivelyExcellent written and verbal communication skillsExcellent analytical and troubleshooting abilities

Position Overview: The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer...

Looking for individual with good communication skills and min 6 months of work experience in International Voice process.

We are seeking a highly organized and detail-oriented individual to join our dynamic team as a Sourcing Administrator specializing in Candidate Screening and Onboarding. The ideal candidate will play a crucial role in facilitating the movement of the candidate through the sourcing and recruitment...

Join us as a Freelance Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space.