Basic Information

Ref Number

Req_00137270

Last day to apply

27-Ağu-2024

Primary Location

ZA - Cape Town - Woodstock

Country

South Africa

Job Type

Support Positions

Work Style

On Site

Description and Requirements


  • Facilities officers oversee all activities inside a building, making sure that health and safety standards are met and arranging for repairs when needed. They usually report to the facilities manager and the two of them work together in tracking expenses and coordinating with external vendors.

  • Fixing minor issues in appliances or arranging for repairs when needed

  • Ensuring compliance with health and safety regulations

  • Removing hazardous materials from all areas accessible to employees and guests

  • Arrange for regular maintenance of equipment and internal systems (e.g. heating system, alarms, security cameras)

  • Check rooms and furniture to identify needs for repairs or renovations

  • Restock office and kitchen supplies

  • Design and oversee the schedule for cleaning and disinfecting the building

  • Monitor activities that happen outside the building, such as proper waste disposal and recycling

  • Fix minor malfunctions in office equipment

  • Coordinate office and parking space allocation

  • Keep track of regular and ad-hoc facility expenses

  • Conduct market research and compare costs and benefits when evaluating new vendors

  • Maintain an updated record of invoices from external partners (e.g. suppliers, insurance agents, security guards)

  • Research new services and appliances to facilitate operations

  • Ensure compliance with health and safety regulations


Experience and skills

  • 2 years work experience as a Facilities Officer or similar role

  • Strong knowledge of facilities management operations

  • Familiarity with office equipment and security systems

  • Hands on experience with facilities management software is a plus

  • Understanding of safety regulations in offices

  • Well-organised

  • Sound judgement and the ability to think quickly during emergencies

  • Certifications Occupational Health and Safety

  • Additional certification as a facility manager (CFM) will be a plus

Additional Job Description

Overview of role - Please note: This is a Night shift role only.


Facilities Officers are in charge of the maintenance of a building. This usually refers to the premises of a company but it could be a residential building, too. They ensure that these buildings are safe and that all equipment and devices operate properly. 

Part of your job will be to check devices, structures and systems (e.g. fire alarms and air-conditioners) on a regular basis and identify needs for repairs and renovations. You will also coordinate with external vendors, such as cleaners and insurance agents, and conduct cost analyses when purchasing new systems or services.

To be successful in this role, you should be well-organised and able to prioritise multiple issues. You should also have good knowledge of basic office equipment.

Ultimately, you’ll help our team, customers and guests get the most out of our facilities.

Key activities and responsibilities


Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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