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Administrative Analyst

Basic Information

Ref Number

Req_00139579

Primary Location

ZA - Cape Town - Woodstock

Country

South Africa

Job Type

Support Positions

Work Style

On Site

Description and Requirements


Job Description

We are seeking a talented Administrative Analyst to join our team. Your role will involve analyzing data to provide valuable insights and support decision-making. Your skills will help us unleash our potential by transforming raw information into actionable strategies. If you're passionate about data analysis and want to be a part of a dynamic team, we invite you to apply.

Key Responsibilities:

- Analyze data to identify trends, patterns, and opportunities.

- Prepare and present reports with clear insights and recommendations.

- Collaborate with cross-functional teams to understand business needs.

- Assist in designing and implementing data collection methods.

- Contribute to the continuous improvement of data analysis processes.

Minimum requirements:

- At least 6 months in your current role if internal

- Strong analytical skills and attention to detail.

- Proficiency in Excel, Google Workspace/sheets, Slides and PowerPoint Presentations

- Proficiency in data analysis tools and software.

- Excellent communication and presentation abilities.

- Ability to work effectively in a collaborative environment.

-Track record of providing dashboards and MI solutions in a call centre environment

Additional Job Description


Job Description

We are seeking a talented Administrative Analyst to join our team. Your role will involve analyzing data to provide valuable insights and support decision-making. Your skills will help us unleash our potential by transforming raw information into actionable strategies. If you're passionate about data analysis and want to be a part of a dynamic team, we invite you to apply.


EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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