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Description and Requirements
WORK LOCATION: Hybrid, Bay Area, CA.
JOB STATUS: Full-time, Temporary
WORK SCHEDULE: Business Core hours, flexibility required
PROJECT DURATION: 6 Months, possibility of becoming a permanent position.
TRAVEL FLEXIBILITY: Up to 15% of the time.
Job Overview
We are seeking an experienced Technical Program Manager to lead our computer vision AI
project in the US. The ideal candidate will act as a vital bridge between our clients' expectations
and our team of experts, ensuring seamless delivery and alignment of our AI solutions with client
objectives.
About the role
TPM plays a critical role in guiding customers towards the most effective solutions tailored to
their unique data collection needs. Backed by a dedicated team of project managers and
solution engineers, TPM delivers exceptional value through a combination of semi-automated
and manual approaches. They provide real-time solutions to complex data management
challenges while demonstrating a deep understanding of the sensors and equipment integral to
ADAS projects. TPM’s ability to quickly grasp the intricacies of various sensors and troubleshoot
issues based on guidance from the engineering team is essential. This hands-on technical
proficiency ensures that TPM can address technical requirements effectively, driving efficiency
and innovation in every project.
Responsibilities
Consult our global Computer Vision customers on best solutions to various data management and sensor setup issues
Demonstrate expertise to the customers through suitable and convincing arguments
Manage and grow a team of two junior technicians available on-ground to support clients
Guide team on work and identify and remove roadblocks
Propose and implement solutions to support customer needs
Provide support and feedback to product or engineering team on customer requests
Drive adoption of internal tools/products
Qualifications
Engineering graduates preferably with some years of management experience
7+ years of experience in IT/Product service delivery
2+ Experience with DevOps / Data Management
Knowledge of cloud infrastructure
Basic knowledge on computer vision and ADAS technologies
Problem solver and curious to learn
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Additional Job Description
EEO Statement