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Vehicles Technical Program Manager

Basic Information

Ref Number

Req_00143600

Primary Location

US - CA - PaloAlto - HillviewAve

Country

United States of America

Job Type

Support Positions

Work Style

Hybrid

Salary range

$82,400 - $103,000 per annum

Description and Requirements

WORK LOCATION: Hybrid, Bay Area, CA.

JOB STATUS: Full-time, Temporary

WORK SCHEDULE: Business Core hours, flexibility required

PROJECT DURATION: 6 Months, possibility of becoming a permanent position.

TRAVEL FLEXIBILITY: Up to 15% of the time.


Job Overview


We are seeking an experienced Technical Program Manager to lead our computer vision AI

project in the US. The ideal candidate will act as a vital bridge between our clients' expectations

and our team of experts, ensuring seamless delivery and alignment of our AI solutions with client

objectives.


About the role


TPM plays a critical role in guiding customers towards the most effective solutions tailored to

their unique data collection needs. Backed by a dedicated team of project managers and

solution engineers, TPM delivers exceptional value through a combination of semi-automated

and manual approaches. They provide real-time solutions to complex data management

challenges while demonstrating a deep understanding of the sensors and equipment integral to

ADAS projects. TPM’s ability to quickly grasp the intricacies of various sensors and troubleshoot

issues based on guidance from the engineering team is essential. This hands-on technical

proficiency ensures that TPM can address technical requirements effectively, driving efficiency

and innovation in every project.


Responsibilities

  • Consult our global Computer Vision customers on best solutions to various data management and sensor setup issues

  • Demonstrate expertise to the customers through suitable and convincing arguments

  • Manage and grow a team of two junior technicians available on-ground to support clients

  • Guide team on work and identify and remove roadblocks

  • Propose and implement solutions to support customer needs

  • Provide support and feedback to product or engineering team on customer requests

  • Drive adoption of internal tools/products



Qualifications

  • Engineering graduates preferably with some years of management experience

  • 7+ years of experience in IT/Product service delivery

  • 2+ Experience with DevOps / Data Management

  • Knowledge of cloud infrastructure

  • Basic knowledge on computer vision and ADAS technologies

  • Problem solver and curious to learn


Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


TELUS International will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. Our recruitment and sourcing teams only use email addresses that end with telusdigital.com  or telusdigital.ai when emailing candidates. If you are unsure as to whether a job offer is legitimate or suspect that TELUS International's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com.  


Additional Job Description

TPM plays a critical role in guiding customers towards the most effective solutions tailored to their unique data collection needs. Backed by a dedicated team of project managers and solution engineers, TPM delivers exceptional value through a combination of semi-automated and manual approaches. They provide real-time solutions to complex data management challenges while demonstrating a deep understanding of the sensors and equipment integral to ADAS projects. TPM’s ability to quickly grasp the intricacies of various sensors and troubleshoot issues based on guidance from the engineering team is essential. This hands-on technical proficiency ensures that TPM can address technical requirements effectively, driving efficiency and innovation in every project.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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