Basic Information
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Description and Requirements
What is this role?
As a French Training Coordination Specialist (Learning Coordinator) you organize, schedule, and report on all training activities within the organization (mandatory training programs). You contribute to the definition and oversee the execution of the training budget, support procurement activities related to training vendors, and manage vendor relations to execute training courses. You regularly meet with the client to align, plan, and execute your tasks successfully.
Main Responsibilities
- Track the progress and report on the completion rates to ensure compliance with mandatory courses
- Manage Gmail Shared Inbox
- Coordinate the deployment of company-wide mandatory training programs, ensuring they are delivered effectively and efficiently to all employees.
- Assist in the tracking and reporting of training progress, completion rates, and compliance with mandatory course requirements.
- Play a collaborative role in the budgeting process for the Global Learning organization, including cost analysis and financial planning.
- Participate in vendor selection and relationship management, ensuring that services and products align with the company’s educational needs and standards.
- Support procurement processes, including the requisition of materials and services, while adhering to company policies and budget constraints.
- Contribute to the evaluation of training effectiveness, gathering feedback, and implementing adjustments to optimize learning outcomes.
- Liaise with internal stakeholders to integrate training initiatives with other professional development and organizational goals.
- Maintain up-to-date knowledge of learning trends and best practices, suggesting innovations and improvements to enhance the learning experience.
- Coordinate the logistics to roll out mandatory training programs (define target audiences, send invitations, send training materials, etc)
Communication/stakeholder relations
- Skilled at navigating team dynamics while also capable of independent/self-driven work.
- Ability to present during meetings and flex the communication style based on current needs (stakeholder, project, team, business, etc).
- Ability to communicate daily and negotiate with stakeholders to manage expectations and deliver on agreed-upon timelines.
- Strong written communication skills with the ability to develop job aids, document business rules, etc.
- Create and/or implement methodologies to standardize work
- Attend weekly calls to provide updates and check projects' progress with the Stakeholders
- Planning and time management to ensure timely delivery of tasks and exceed quality expectations from Stakeholders
- Maintain confidentiality and build effective relationships with other internal departments
Skills
- Strong attention to detail and organizational skills
- Troubleshooting and coordination skills
- Customer service and problem-solving skills
- Strong sense of teamwork culture
- Ability to work under pressure
- Ability to prioritize workload and time management
- Schedule flexibility - Required
Knowledge
- B2 English written and verbal - Required
- French level: B2-C1 - Required
- Google Workspace Basic Knowledge - Required
- Knowledge of data visualization, including principles, methods, types, and applications, for example, texture and color mapping, data representation, graphs, word clouds - Required
- Experience managing LMS systems is a plus
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Strong interpersonal skills and the ability to work effectively in a team environment.
- Flexibility and adaptability to handle changing priorities and work on multiple projects simultaneously.
Studies and Experience
- 1-2 years of experience in Client/Stakeholder management - Required
- A passion for organization and attention to detail
- 1+ years of experience in an administrative or coordination role, preferably within a learning and development context - Desirable
- University student in Education, Human Resources, Business Administration, or a related field
Additional Job Description
| Language Reference |
|---|
| French |
EEO Statement
