Osnovne informacije

Referenčna številka

Req_00180700

Primarna lokacija

SV - Antiguo Cuscatlan - Las Cascadas

Država

Salvador

Vrsta dela

Digital Solutions

Način dela

Hybrid

Opis in zahteve

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

About the Role

We are seeking an experienced Senior Oracle Linux KVM Subject Matter Expert to join our Infrastructure team. In this role, you will serve as the primary technical authority and knowledge leader for our Oracle Linux KVM virtualization environment. You will be responsible for architecture design, implementation, optimization, and providing expert-level support to ensure our virtualization infrastructure operates at peak performance and reliability.


Key Responsibilities


  • Serve as the primary SME for Oracle Linux KVM infrastructure, providing expert guidance and technical direction

  • Design, architect, and implement KVM virtualization solutions aligned with organizational standards and best practices

  • Develop and maintain technical documentation, runbooks, and standard operating procedures (SOPs)

  • Lead capacity planning and performance optimization initiatives

  • Mentor junior team members and provide technical training on KVM technologies


Skills, Knowledge, and Experience

Required Experience:

  • 5+ years of hands-on experience with Oracle Linux and KVM virtualization

  • 3+ years in a senior or lead technical role with infrastructure management responsibilities

  • Demonstrated expertise in hypervisor management and virtual machine administration at enterprise scale

  • Proven experience designing and implementing enterprise-scale virtualization infrastructure solutions

  • Track record of managing production KVM environments with high availability requirements

  • Experience with storage management and networking in virtualized environments

  • Background in troubleshooting complex infrastructure issues and implementing solutions

  • Hands-on experience with performance tuning and system optimization in production environments

Technical Knowledge:

  • Advanced proficiency in Oracle Linux (RHEL-based) operating system architecture and administration

  • Expert-level understanding of KVM/QEMU virtualization technology and hypervisor concepts

  • Deep knowledge of libvirt, virt-manager, and related virtualization management tools

  • Strong understanding of storage technologies (iSCSI, NFS, Ceph, or similar block/file storage solutions)

  • Comprehensive knowledge of networking concepts (VLANs, bonding, bridging, iptables/firewalld, network optimization)

  • Understanding of Linux kernel concepts relevant to virtualization (CPU scheduling, memory management, I/O optimization)

  • Knowledge of high-availability and disaster recovery architectures

  • Familiarity with cloud platforms and KVM-based cloud solutions (OpenStack, etc.)

  • Understanding of container technologies and their interaction with KVM environments

  • Knowledge of monitoring, logging, and observability tools (Prometheus, Grafana, ELK stack, or similar)


Core Skills & Competencies:

  • Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

  • Analytical & Problem-Solving: Superior analytical and problem-solving skills, with a proven ability to investigate technical issues, analyze data, and propose viable, well-reasoned solutions.

  • Ownership & Initiative: A proactive mindset with a strong sense of ownership and the ability to drive initiatives from conception through to completion with minimal supervision.

  • Collaboration: A strong team player with excellent interpersonal skills and the ability to work effectively in cross-functional teams.

  • Stakeholder Management: Ability to engage with and manage the expectations of multiple stakeholders, including senior management, technical teams, and external partners


What’s in it for you:


  • Private medical and life insurance from day one 

  • Budget for professional growth (certifications)

  • Schedule flexibility.

  • Extra bonus based on performance.

Dodatni opis delovnega mesta

We are seeking an experienced Senior Oracle Linux KVM Subject Matter Expert to join our Infrastructure team. In this role, you will serve as the primary technical authority and knowledge leader for our Oracle Linux KVM virtualization environment. You will be responsible for architecture design, implementation, optimization, and providing expert-level support to ensure our virtualization infrastructure operates at peak performance and reliability.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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