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Solution Architect - Presales

Osnovne informacije

Referenčna številka

Req_00167746

Zadnji dan za prijavo

16-Feb-2026

Primarna lokacija

IN - Bengaluru - Indiqube Sigma

Država

Indija

Vrsta dela

Digital Solutions

Način dela

Hybrid

Opis in zahteve

Responsibilities
● Must be willing and able to work flexible hours to accommodate overlap with US
business hours
● Collaborate with global AI customers on their data solutions.
● Partner with potential and current clients to grasp their data needs and present
demonstrations.
● Showcase expertise by developing solutions and proof-of-concepts.
● Design and deploy machine learning and automation solutions.
● Team up with internal stakeholders to create techno-commercial proposals.
● Collaborate with customers and sales leads to establish contract SLAs.
● Offer support and relay customer feedback to the product development team.

Qualifications
● Graduate from Tier 1 or Tier 2 engineering colleges, with an MBA preferred but not
mandatory.
● 4+ years of experience in IT/product service delivery
● Hands-on experience with handling data and reports with PostgreSQL and MS Excel.
● Candidates with experience in the Applied AI are preferred.
● Problem solver and curious to learn
● Strong analytical and problem-solving skills.

Dodatni opis delovnega mesta

The AI Solutions team collaborates closely with clients to understand their unique needs and to customize AI solutions that enhance their operational efficiency and product offerings. Our team of solution architects and consultants is at the forefront of AI technology, advising clients on best practices and innovative approaches to integrate AI seamlessly into their workflows.

About the role
As an AI Solutions Architect, you will consult with global AI customers in North America to understand their data requirements, showcase solutions through demos and proofs of concept,and design end-to-end ML and automation strategies. Collaborating with internal stakeholders, you’ll craft techno-commercial proposals, define contract SLAs alongside the sales team, and
provide product feedback based on customer needs. This role requires at least four years of IT/product service delivery experience, hands-on expertise in handling data (PostgreSQL and
MS Excel), and strong analytical and problem-solving skills.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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