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Search Relevance Analyst (Annotation/Labelers) - WFH

Basic Information

Ref Number

Req_00147299

Primary Location

PH - Manila - McKinley West

Country

Philippines

Job Type

Support Positions

Work Style

Remote

Description and Requirements

Overview: Full-time (40 hours/week), working 5 days per week, but will involve weekend work on some days (Monday - Sunday coverage). We will not need 100% coverage on weekends. Dayshift 8AM - 5PM


  • Annotate and label data in the target language to support machine learning and artificial intelligence projects. 

    • NOTE: this is not linguistic content, it is video/search related. They will be evaluating social media content/videos

    • They might be exposed to content coming from the UK or USA so familiarity must be there in terms of content and topics.

  • Evaluate and improve the quality of annotated data

  • Collaborate with a team of annotators

  • Adhere to project guidelines and deadlines

  • Candidates must use their own laptop/technology to work

  • Experience in annotation or a related field is a plus


Required skills + qualities (technical):

  • Avid social media user - familiar with trends

  • Able to work in a dynamic and fast paced environment

  • Able to understand complex guidelines and follow them

  • Interested in AI/Machine learning

Required skills + qualities (non-technical):

  • Fast internet connection

  • Updated hardware with latest OS

Additional Job Description

Overview: Full-time (40 hours/week), working 5 days per week, but will involve weekend work on some days (Monday - Sunday coverage). We will not need 100% coverage on weekends. Dayshift 8AM - 5PM

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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