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Assistant Technigal Project Manager - San Carlos, CA

Basic Information

Ref Number

Req_00160825

Primary Location

US - CA - PaloAlto - HillviewAve

Country

United States of America

Job Type

Support Positions

Work Style

On Site

Salary range

$90,000.00 USD per annum

Description and Requirements

Work Location: Onsite location in San Carlos, CA

Schedule: Mon - Fri, business core hours, flexibility required

Status: full-time, temporary.

Start date: ASAP

Project Duration: 6 months, possibility of extension/ permanent position

Travel Flexibility: Up to 20%

Compensation: $90,000.00 USD per annum


Objective:

The Assistant Technical Project Manager is a hybrid role that combines project management expertise with a strong understanding of technical aspects, particularly with ADAS hardware and software development. The Associate Technical Project Manager will be responsible for vendor coordination, stakeholder management and manage the processes for data collection and data transfer seamlessly, with a firm understanding of the technical elements.


Primary Responsibilities:

  • Collaborate closely with customers to understand their business needs and lead teams in delivering tailored solutions across various service offerings

  • Provide on-site support for data collection efforts related to the validation or development of ADAS features in vehicles

  • Partner with subject matter expert engineers to solve technical issues and/or build solutions to enhance service deliver

  • Track progress against goals, create dashboards, and perform root cause analysis when targets are missed

  • Act as a key liaison with vendor agencies based on project requirements

  • Partner with Program Managers across multiple geographies to ensure customer satisfaction and drive continuous improvements, measurement, bench marking, and automation in service delivery

  • Anticipate and address customer needs proactively, applying innovative thinking and working collaboratively with internal technical, production, scheduling, and management teams

  • Drive process optimization through automation by implementing creative solutions to enhance efficiency


 Minimum Qualifications: 

  • Bachelor's degree preferably with Engineering/Technology background or equivalent experience

  • 2 years of experience in data collection, technical projects, or data management

  • Certified Associate in Project Management is a plus

  • Knowledge of ADAS (Advanced Driver Assistance System) is a plus

  • Experience using Linux/bash/python for triage and support

  • Basic knowledge of programming 

  • Experience working with external vendors

  • Basic understanding of financial concepts

  • Experience in automotive sector and/or AI will be a big plus

  • Strong stakeholder management

  • Problem-solving skills

  • Innovative approach

  • Ability to optimize tasks and processes

  • Pro activity

  • Strong organizational skills, meticulous attention to detail


TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be
successful, all applicants must demonstrate behaviors that are reflective of our values:
  • We embrace change and initiate opportunity
  • We have a passion for growth
  • We believe in spirited teamwork
  • We have the courage to innovate
At TELUS, we are committed to diversity and equitable access to employment opportunities based on
ability

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital’s business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com

Additional Job Description

The Assistant Technical Project Manager is a hybrid role that combines project management expertise with a strong understanding of technical aspects, particularly with ADAS hardware and software development. The Associate Technical Project Manager will be responsible for vendor coordination, stakeholder management and manage the processes for data collection and data transfer seamlessly, with a firm understanding of the technical elements.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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