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Account Management Team Leader | Fintech | Cork

Osnovne informacije

Referenčna številka

Req_00172186

Primarna lokacija

IE - Cork - Campus One

Država

Irska

Opis in zahteve

This role would suit an ambitious and confident Account Management Team Leader. Working with our client, you will lead, guide and support a talented team in the implementation of B2C and B2B sales. You will be dynamic in your approach and thrive working in a new, exciting and fast paced environment.


In this role you will: 

  • Manage and execute the process of all B2B communications to ensure high-level targets are met and exceeded

  • Communicate sales plan activity to all team members and ensure implementation

  • Coach and develop a team of multilingual account executives to develop and drive performance leveraging sales playbook and sales techniques through to a positive outcome

  • Run effective and proactive motivating daily/weekly/ monthly meetings with the sales team to ensure all objectives are understood and targets are met and exceeded

  • Responsible for individual team member progress and development, and to ensure optimum levels of account activations and revenue generation and activities completed (defined by the number of calls/emails) in line with company goals

  • Drive delivery of both individual and team account activations & revenue against predefined targets and associated KPI's

  • Provide relevant management information, including recommendations on people, product and service related issues

  • Have opportunities to identify any opportunities to improve performance and help the company achieve its larger objectives.

  • Manage all communication with the client through the client's point of contact.


What we offer:


  • Permanent full time employment contract

  • Performance-based bonus

  • Opportunity to advance your career 

  • Training and learning initiatives

  • Leadership development programs

  • Great rewards for referring your friends

  • Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym

  • Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long

  • Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package

  • Bike-to-work tax relief

  • Pension scheme

  • Maternity and paternity leave

  • Access to GP care and an occupational health advisor

  • Subsidized canteen

This is an excellent opportunity for you if:

  • You have a strong passion for sales (Previous sales experience is essential, with experience running existing business - upsell/cross sell/retentions)

  • You have previous people management experience, with a proven background in the development of highly effective sales strategies and track record in achieving results

  • You have previous experience with Salesforce with proven experience in utilising Salesforce reporting to drive results

  • You are highly motivated, with excellent organisational skills,thriving in a highly target driven environment

  • You are highly influential with ability to motivate and develop a strong team of sales professionals through your professional leadership

  • You are highly confident with strong planning and presentation skills: you will report to senior management and client contact on a daily/weekly basis with regard to targets and activity

  • You have excellent interpersonal and communication skills 

  • You are highly analytical and experienced at analyzing and creating reports and metrics in line with client needs




Join our team and apply now!

Apply now and if you're successful with your initial application, our recruitment department will be in touch within 7 days. 

Are you worried your profile doesn’t meet all the listed requirements? Don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate. 


About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.



Learn more about TELUS Digital: telusdigital.com


TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviours that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace change and innovate courageously

  • We grow together through spirited teamwork 


At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.


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Referenca jezika
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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