The AI Project Manager will work cross-functionally with our teams to create products and fulfil our vision of being a technology-backed preferred partner for our customers, and preferred job provider for our external contributors.

As a Project Manager, you will be responsible for the day-to-day management of one or more complex programs. You may also manage project coordinator(s) assisting with projects. The role requires class-leading customer engagement involving strong written and verbal communication skills, ability to empathize with and respond to customers' needs, problem-solving skills and the ability to function effectively in a fast-moving, rapidly changing environment. Collaboration with multi-location and cross-functional teams will be key to maintain and improve customer satisfaction, revenue and margin.

KEY RESPONSIBILITIES:

• Drive the successful execution of project initiatives across product, engineering, and operations teams, ensuring alignment with project timelines and deliverables

• Establish and maintain project management frameworks, including sprint planning, risk management, and resource allocation

• Track and report on key project metrics, timeline adherence, and team velocity

• Create and maintain project documentation, including roadmaps, status reports, and resource planning artifacts

• Facilitate cross-functional collaboration and communication between product, engineering, operations, and stakeholder teams

• Identify and mitigate project risks through data analysis and stakeholder feedback

• Monitor technical dependencies, integration requirements, and operational constraints while maintaining awareness of industry trends

REQUIREMENTS:

• Min. 2+ years of experience in business management, or project management.

• Project Management Professional (PMP®) desired

• Knowledge of AI infrastructure and scalability considerations for deploying models in production environments.

• Proactive mindset, eager to engage in creative problem solving.

• Strong technical understanding (CS/Engineering degree or relevant experience).

• Ability to put yourself in the mind of the customer.

• Detail-oriented with strong design sense.

• Experience in project finances, including budgeting, GM, P&L. 

• Top-class communication skills, both written and verbal. 

• Ability to understand metrics and key product levers that can move the needle.

• Outstanding communication and organizational skills with the ability to articulate creative concepts and rationale to developers and designers, and to provide feedback and guidance to such parties.

• Strong ability to resolve conflicts and foster collaboration within global cross - functional teams.

• Strong communication skills for explaining evaluations, proposing solutions, and providing process insights.

• Creative problem - solver, able to tackle challenges in evolving and undefined scenarios,

• Experience with wireframing or prototyping software is a plus