Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.  Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...

Suchen Sie eine freiberufliche Tätigkeit, bei der Sie bequem von zu Hause aus Technologie mitgestalten können? Wenn Sie dynamisch, technisch versiert und ständig online sind, um sich weiterzubilden, ist dieses flexible Teilzeitprojekt genau das Richtige für Sie!

The team at TELUS Digital AI is seeking a Ukrainian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements,...

The team at TELUS Digital AI is seeking a Swahili-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and...

Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!

Work Location: IndiaWork Shift (IST): Canadian working hours (6:00 PM to 3:00 AM IST )Experience Level : Mid / Senior LevelRequired Skills to Perform the roles & Responsibilities: Well versed in English & French (Read, Write and Speak)Well structured thinking and capacity for...

Must have 5+ years of experience. Proven experience as a MongoDB Database Administrator.Strong understanding of MongoDB architecture, data modeling, and performance tuning.Experience with MongoDB Atlas and on-premises MongoDB installations.Familiarity with Linux/Unix system...

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain...

As a SaaS Support Specialist, you use your expertise to manage the SaaS applications.  As a Workday HCM SaaS Support Specialist you install, configure, customize, update and maintain applications and Workday HCM modules assigned to you. You will troubleshoot identified or reported defects,...

TELUS Digital is searching for a Recruitment Analyst II to undertake all hiring activities, from advertising openroles to interviewing candidates and closing hires. Recruitment Analyst II is responsible for hiring qualifiedpeople while promoting the TELUS Digital brand and providing a positive...