Filipíny
Pozície
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Learning Services Team Lead
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS...
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Operations Manager (Financial Program)
Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call...
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Sr. Server Engineer | Hybrid Set-up
Main Responsibilities:Act as the escalation point of contact for other technology stack teams seeking technicalsupport in relation to Server Infrastructure.● Ticket management and resolution - P2-P1 Incident tickets (Priority). Might be engaged in P3Incidents serving as supporting guide to less...
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Operations Team Leader (SaaS)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance...
