We are seeking an experienced Technical Manager to join our team, focusing on Telecommunications and NetCracker Platform systems. The ideal candidate will have a strong background in BSS (Business Support Systems) with specific expertise in NetCracker's CPQ (Configure, Price, Quote) and PIM (Product Information Management) modules.

Required Experience

• Minimum 2 years of experience as a Business Systems Analyst, Development Lead  or Technical Lead positions

• Proven track record in Team Leadership, requirements analysis, and documentation

• Experience in telecommunications industry preferred

• Familiarity with NetCracker platform is a plus

Key Responsibilities

• Lead the design and implementation of Marketing Catalog structures using NetCracker platform

• Collaborate with Business teams to develop best practices for modeling offers, pricing strategies, and promotions

• Propose and implement sustainable product catalog solutions

• Oversee the integration of CPQ and PIM modules within the broader BSS ecosystem

• Provide technical guidance and mentorship to team members on NetCracker platform capabilities

• Develop and maintain documentation for catalog and quotation processes

• Act as a liaison between technical teams and business stakeholders to ensure alignment of solutions with business objectives

• Continuously evaluate and recommend improvements to existing catalog and quotation processes

• Manage project timelines, resources, and deliverables related to NetCracker platform implementations

• Stay updated on industry trends and NetCracker platform updates to drive innovation within the organization

Technical Skills

• Minimum 3+ years of experience as a Technical Manager, Solution Architect, or Technical Business Analyst with a strong emphasis on Catalog and Quotation processes

• Bachelor's degree in Computer Science, Information Technology, or related field

• Proven expertise in BSS, specifically with NetCracker's CPQ and PIM modules

• In-depth understanding of telecommunications industry standards and best practices

• Strong knowledge of product catalog management, offer modeling, and pricing strategies

• Experience in designing and implementing Marketing Catalog structures

• Experience with requirements management tools and methodologies (e.g. Jira, Confluence, Trello, Azure DevOps, Monday.com, etc.)

• Good knowledge of SQL and database concepts

• Basic understanding of telecommunications systems and processes

• Experience with NetCracker or similar OSS platforms (desirable)

• Proficiency in Microsoft Office Suite, particularly Excel and Visio

Required Competencies

• Strong analytical and critical thinking skills

• Excellent problem-solving abilities

• Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders

• Ability to break down complex problems into manageable components

• Strong attention to detail and accuracy

• Effective stakeholder management skills

• Ability to work independently and as part of a team

Preferred Qualifications

• Experience with Agile/Scrum methodologies

• Experience with service order management systems

• Understanding of billing systems and revenue management

Personal Qualities

• Self-motivated with a strong work ethic

• Excellent time management and organizational skills

• Ability to work under pressure and meet deadlines

• Adaptable to changing business needs and priorities

• Strong interpersonal skills and professional demeanor