Must have 2-3.5 years of experience.

Program Delivery, Intake, Compliance.

Conduct intake and scoping calls with hiring managers to understand project needs and recommend the best-fit talent solution (freelance, contractor, vendor, managed service, etc.).

Guide managers through the end-to-end process, ensuring clarity and a high-touch experience.

Manage compliance scenarios and escalations, ensuring adherence and acting as the first point of contact for compliance-related issues.

Provide day-to-day support across the lifecycle of searches and engagements.

Specialty Focus:

Own internal project management for team initiatives (e.g., toolkit refreshes, supplier spotlights, audits).

Maintain the team’s program calendar, ensuring milestones and deadlines are tracked and met.

Lead retrospectives, process mapping, and continuous improvement efforts.

Maintain and evolve templates, process documentation, and SOPs.