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About TELUS Digital
TELUS Digital (NYSE and TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital's integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: https://telusdigital.com/
Work Location: Remote - US
JOB STATUS: Full-time, Permanent
WORK SCHEDULE: Flexibility required
Job Overview:
We are seeking a talented Generalist Prompt Writer to contribute to the development of AI technologies by crafting prompts and responses across various categories. This role requires strong writing and editorial skills, along with research and fact-checking abilities. The ideal candidate will have a BA degree or equivalent work experience, native-speaking fluency, and be located in-market.
Key Responsibilities:
Prompt and Completion Writing: Write prompts and completions in specific categories, ensuring high quality and relevance
Research and Fact-Checking: Conduct thorough research and fact-checking to ensure accuracy and credibility of content
Content Editing: Edit and refine written content to meet style guidelines and maintain consistency
Bias and Cultural Sensitivity: Develop a deep understanding of biases and cultural considerations relevant to the content
Continuous Learning: Stay current with advancements in natural language processing, machine learning, and Generative AI
Training and Feedback Participation: Participate in regular training and feedback sessions to continuously enhance content quality
Required Skills & Competencies:
Excellent writing and editorial skills with the ability to adapt style and tone
Strong research and fact-checking abilities to ensure content accuracy
Ability to work independently and manage multiple tasks with minimal supervision
Detail-Oriented: Detail-oriented approach to data annotation, curation, and documentation
Qualifications:
Educational Background: BA degree in English, Social Sciences, Humanities, Creative Writing, or a related field, or equivalent work experience
Professional writing experience preferred (e.g., copywriter, journalist, editor, PR communications specialist)
Native-speaking fluency in English
Strong organizational skills to manage and prioritize multiple tasks
Familiarity with natural language processing (NLP) principles is a plus
Rate:
The base compensation range for this position is $25 - $27 per hour USD commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.
TELUS Digital Values:
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We passionately put our customers and communities first
- We embrace change and innovate courageously
- We grow together through spirited teamwork
At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.
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