The Facilities Technician supports the Facilities Team Leader in maintaining and repairing both movable and immovable property. This role involves planning and controlling maintenance activities, as well as supporting various cleaning, movement, and general service tasks. The goal is to ensure that all internal and external client requirements are met and that the building remains in optimal condition.

Key responsibilities:

• Perform minor and major repairs on all buildings and equipment not related to the network.

• Conduct plumbing, carpentry, locksmithing, and painting work to maintain building integrity.

• Move and relocate office furniture, and make adjustments to desks, chairs, and files.

• Oversee building maintenance contracts and service work.

• Process and contract out repair requests; requisition building maintenance supplies, materials, and equipment; monitor inventory.

• Load and unload supplies as needed.

• Plan, coordinate, and supervise the cleaning activities for all buildings and non-network-related equipment.

• Supervise the cleaning of bathrooms, carpets, furniture, floors, hallways, common areas, glass, windows, and all infrastructure.

• Follow up on all disinfection protocols and manage the movement and relocation of office furniture.

• Administer personnel management tasks, ensuring contract fulfillment and service provision by suppliers.

• Process and assign service requests, requisition cleaning supplies, materials, and equipment, and monitor their inventory.

• Review the ticket system and follow up on requests.

• Manage the budget according to monthly allocations.

Requirements & Core Competencies:

• Schedule flexibility

• Managing self-development

• Embracing technology

• Focusing on customers

• Giving support

• Operational Excellence

• Preventive and Corrective Maintenance

• Time and Resource Management

• Technical Knowledge

Leadership Competencies:

• Providing leadership

• Leading change

• Building effective teams

• Managing stakeholders

• Coaching and Development

• Strategic Thinking

Functional competencies:

• Microsoft Office - Intermediate (desirable).

• Planning.

• Problem-solving.

• Methods and principles of general cleaning and maintenance of buildings.

• Basic knowledge of supplies, materials, and cleaning equipment.

• Principles of carpentry, plumbing, painting, and electrical work.

• Personnel management.

• Principles and practices of contract administration.

• Basic mathematical principles.

Qualifications:

• English - 40%:

• Oral and written comprehension

• Appropriate use of language

• Technical diploma / 5th year university degree in Business Administration, Industrial Engineering, Architecture, and related careers.

• Three years of experience in maintenance and cleaning of general facilities in restaurant chains, supermarkets, or buildings, managing personnel under his charge.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.